Dear Clients,

I want to begin by, thank you for trusting me with your stories and the brave work of showing up for yourselves and your families. It is a privilege I hold with great care.

I’m writing to share an important update. I’m now the co-owner of Connected Family Counselling, alongside a small, collaborative team of clinicians. This step reflects a shared belief that therapy is about strengthening connection—not fixing what’s broken—and creating spaces where children, teens, adults and families feel seen, supported, and cared for. At Connected Family Counselling, we’re committed to leading with curiosity, honouring lived experience, and trusting the power of safe, connected relationships.

What this means for you:

• More bookable hours and increased flexibility

• Same location, new office

• An updated session fee of $235 per 50-minute session, aligned with the Psychologists’ Association of Alberta’s recommended fee standards (affective February 1, 2025)

• New booking link — now open for February 1 appointments (https://connectedfamilycounselling.janeapp.com/#/team)

I know that even positive change can bring mixed feelings. My intention remains the same: to offer thoughtful, grounded care that meets you where you are and if you have any questions please let me know.

Thank you for being part of this journey. If you’re curious to learn more about what we’re building, you’re always welcome to connect with us on Instagram at @connectedfamilycounselling. I’m grateful to continue this work alongside you.

Warmly,

Abby Heck, MSW RCSW (she, her) Co-Owner & Therapist Connected Family Counselling